The Matching Process:
The 'matching process' is designed to ensure compatibility between the volunteer and the client, based on needs, interests and preferences.
Matches are made based on the initial assessment call, and may take time. Each client is kept well informed. We will always try to accommodate specific requests where possible, though this may cause delays, and we would always encourage our clients to try alternative pairings to reduce wait times.
Each match is reviewed initially after one to two weeks, and then again at 6 to12 weeks.
Befriending partnerships are expected to last up to six months, though this is flexible.