Healthwatch England is the national consumer champion in health and care. Our local Healthwatch group is Healthwatch Worcestershire. It aims to give the public, patients and users of health and social care services in Worcestershire a voice.
Services covered by Healthwatch Worcestershire:
Publicly funded health services
GPs
Hospitals
Dentists
Ambulance Service
Mental Health services
Pharmacies
Opticians
Other community services
Publicly funded social services
Home care and support for elderly, people with disabilities, mental health and substance misuse
Children’s services include family support and fostering and adoption
What does Healthwatch Worcestershire do?
Find out what people think about health and social care services
Tell services what can be improved – from a patients or service users point of view
Make sure that local people have a real say in how health and social care services are run
Hold the NHS and County Council to account
Visit services and gather views of the people who use them
“Signpost” people to the right information and advice
Healthwatch Worcestershire won’t take up individual complaints – but they will refer you to Onside Advocacy
Healthwatch Worcestershire Contact Details:
Civic Centre
Queen Elizabeth Drive
Pershore
WR10 1PT
Tel: 01386 550264
Email: info@healthwatchworcestershire.co.uk